Showing posts with label about me. Show all posts
Showing posts with label about me. Show all posts

Wednesday, September 26, 2012

SF top city in Businessweek.com ranking

SF top city in Businessweek.com ranking:

SF top city in Businessweek.com ranking
Though numbering fewer than a million people, the city packs in so much - from world-class restaurants and museums to community fairs and music festivals, a large educated class, and an improving economy - that many proud San Franciscans will tell you that its finish at the top of Businessweek.com's 2012 best cities ranking is well-earned.

The 2012 rankings placed greater emphasis on leisure amenities than last year's, using figures from data company Onboard Informatics and the nonprofit Trust for Public Land.

San Francisco, for instance, had the highest score for education, ranked sixth for leisure, and placed in the top 20 for economic factors and air quality.

In addition to the usual plethora of food trucks, restaurants, bars and parks, the city also hosts an endless stream of events, including an annual jazz festival, a literary festival, and a number of fairs in the month of October alone.

While cultural institutions such as the de Young Museum may house famous works, the city also tries to bring art to all its residents.



Email this ArticleAdd to del.icio.usAdd to diggAdd to Facebook

(Via SF Gate BayArea)

Thursday, April 26, 2012

7 Undeniable Reasons Why Some People Fail Where Others Succeed

7 Undeniable Reasons Why Some People Fail Where Others Succeed: "
success.jpg

‘Success happens not by chance, but because you were given a chance and took advantage of it.’ - Kevin Geary

To most people, being born in a free country is the greatest gift. To others, it’s a fleeting thought. For the latter, I feel sorry.

Before I go any further, I must admit that not everyone will find success. There will always be those who sit around waiting for success to find them. There will be those who are simply not willing to achieve it. And then there’s the fact that success would not exist without failure. All of these things create what we know; a world where success and failure are experienced by different groups of people.

Everyone in a free country has the opportunity to succeed. So why doesn’t everyone succeed? Because success and failure are choices made consciously and subconsciously and failure is chosen by many for various reasons.

Here are 7 undeniable reasons why some people fail where others succeed:

1. They Define Success Wrong


‘Striving for success without hard work is like trying to harvest where you haven’t planted.’ - David Bly

Do you believe that success is won, innate, or earned? The answer someone gives can tell you a lot about them, and why they are where they are.

Success is won: if you believe that success is won, you experience animosity and envy toward those you view as lucky or more fortunate than you. You also believe that success is out of your control; it simply depends on a flip of the coin or certain circumstances.

How hard are you willing to work if you believe that success is won rather than earned?

Success is innate: people who believe success is innate often feel the same as those who believe it’s won. The only difference is that believers in innate-success have a more pessimistic view of opportunity; it’s trivial to them (we’ll go over this a little later). Why does opportunity matter if success is innate?

How hard are you willing to work if you feel your opportunity doesn’t matter and your chances of success are nil because of your circumstances?

Success is earned: the last group of people believes what we know to be true based on statistical analysis; success is earned. These people understand that in order to succeed, they must earn it. How do they earn it? They climb the mountain and utilize the same process others have used to achieve.

How hard are you willing to work if you believe success must be earned?

2. They Define Opportunity Wrong


‘The ladder of success is best climbed by stepping on the rungs of opportunity.’ - Ayn Rand

Do you believe that opportunity provides a possibility of success, a probability of success, or that it’s trivial?

Let’s ask the same questions we asked when we discussed success:


  • How hard are you willing to work if you believe the opportunity you were born with is trivial?

  • How hard are you willing to work if you believe the opportunity you were born with is a possibility?

  • How hard are you willing to work if you believe the opportunity you were born with is a probability?

I hope this is coming together for you. I still want to go further though. I want you to see exactly how your views on opportunity and success work together to help determine your outcome.


  • People who believe success is won see their opportunity as a possibility, but sometimes as trivial.

  • People who believe success is innate see their opportunity as trivial.

  • People who believe success is earned see their opportunity as a probability, but sometimes only as a possibility.

In layman’s terms, the rich see success as earned and view their opportunity as probability. The middle class see success as earned and view their opportunity as possibility, but sometimes as probability. The poor class sees success as won or innate and views their opportunity as trivial, or in some cases as a possibility, but not a probability.

Of course, people don’t stay in one class their entire life. The people who move between classes tend to have the same outlook as those of the class they move to.

3. They Define Work Wrong


‘The value of a man’s position is often determined by the number of people qualified to fill it.’ - Kevin Geary

We just discussed two important terms: success and opportunity. In order to continue our discussion further, we must discuss another, ‘work.’

‘But success doesn’t always come from hard work!’

Inevitably, people will point out that factory employees work harder than CEOs. Of course, this depends on your analysis of the word ‘work.’

Choose a corresponding term:


  • Physical Labor

  • Mental Labor

  • Labor

Those who claim that success doesn’t always come from hard work only acknowledge one aspect of work, physical labor.

Of course, work is labor, period. Excluding mental labor from the term work is biased and unfair. CEOs may sit at a desk, wear a suit, and enjoy the air conditioning, but that doesn’t mean they labor any less than the man in the shop room, it’s simply a different type of labor. Not accepting this is like making the argument that one who hates their job labors more than one who enjoys their job and the pay should be altered to make up for it. You see where this is going?



In terms of pay scale, people who run companies are worth a lot more than those who assemble products. Why? Because it’s easy to find people who can assemble products and it’s not very easy to find people who can operate multi-million dollar companies for a profit.

Needless to say, the man in the shop room wouldn’t have a job if the CEO behind the desk wasn’t doing his (and vice versa). The only difference is which job you’d rather be doing, and that depends solely on the choices you make throughout your life.

How do you think the CEO views success and opportunity? How do you think the shop worker views those same terms?

4. They Defeat Themselves


‘To expect defeat is nine-tenths of defeat itself.’ - Henry Mencken

While there is a minority of people who actually choose to fail, the majority that fail simply make poor choices or have a poor outlook. Basically, for the majority, failure is a choice but not a decision.

I can’t possibly list all of the bad choices people make which lead them to failure, but a few to get you headed in the right direction are:


  • Abusing drugs or alcohol / addiction.

  • Not getting an education.

  • Having a poor work ethic.

  • Having a child too young or out of wedlock.

  • Immaturity / laziness.

  • Borrowing too much money.

And the list goes on, and on, and on…..and on.

Of course, there are also those things which are out of someone’s control.

If you’re born into an inner-city family and attend a poor school system, you obviously start out behind others. If you’re handicapped, your road to success may be longer and more difficult. But none of this bars you from success; I’ll elaborate on this later when we discuss circumstances.

Lastly, as our quote up top reminds us, many people defeat themselves simply by expecting defeat in the first place. They don’t expect success and it actually becomes a self-fulfilling prophecy. For more on this, you might like my highly popular article; Your Life Sucks Because You Expect it to Suck (and 10 Ways to Improve it Right Now).

5. They Think Failure is Final


‘Success is the ability to go from failure to failure without losing your enthusiasm.’ - Winston Churchill

‘But, hard work doesn’t always equal success. Some people work really hard, but fail. They tried and didn’t succeed.’

Failure is a key ingredient in success. Those who don’t achieve success most likely quit after their failure. Quitting, of course, is a choice.

If you were to follow in the footsteps of a successful person, you would likely pass the remnants of multiple failures. If you followed in the footsteps of a failure, you would find their lifeless future at the feet of their first opponent.

So the question is, how hard and for how long are you willing to fight? There are no shortcuts, statistically. The vast majority of millionaires are self-made and far too many lottery winners are broke and worse off than they were before they won the lottery. Why? Because wealth is about behavior and money doesn’t protect you from failure.

If you want to succeed where other people fail, you have to step right over failure and keep walking. The people who don’t make it let failure defeat them. Failure becomes their end result because they refuse to walk any further.

Look at it this way; if you aren’t dead yet, there’s still hope.

6. They’re a Victim of Their Circumstances


‘The first step toward success is taken when you refuse to be a captive of the environment in which you first find yourself.’ - Mark Cain

One of the biggest rebuttals given by non-achievers is that they are held back by their circumstances.

I don’t think circumstance is a fair argument though. Yes, you may be subject to circumstances that make it more difficult for you to succeed, but that doesn’t change the fact that you start with the same opportunity as others; the opportunity provided to you by living in a free country.

It’s also important to note that some people handle circumstances better than others. For instance, you can’t say that a handicap is a circumstance that prevents you from achieving when others with the same handicap have achieved.

Everyone has issues, circumstances, road blocks, etc. It’s all about how you deal with your circumstances and how hard you’re willing to work to overcome them. But the basics don’t change; you’re still in a free country and nobody is preventing you from achieving except for yourself.

Circumstance is also unimportant because it doesn’t determine finality. For example, a trust fund baby can lose his fortune with a series of bad decisions just as easily as a child from the ghetto can acquire a fortune with a series of good decisions.

Don’t be quick to judge others based on their circumstances. Instead, judge them based on their ferocity in overcoming those circumstances.

7. They Take No For an Answer


‘Opposition is a natural part of life. Just as we develop our physical muscles through overcoming opposition - such as lifting weights - we develop our character muscles by overcoming challenges and adversity.’ - Stephen R. Covey

First, you are given an opportunity. Then, based on that opportunity, you hatch a dream. And when you try to execute that dream, you meet your opposition. It is here on the battleground, facing the opposition, that success is either realized or lost.

Everyone faces opposition on their way to the top. The crack babies and the trust fund babies both have their own sets of problems. And you can’t assume that one faces more opposition than the other; everyone’s life and path to success is unique.

The one thing they do have in common is the opportunity for success. But, as you try to succeed, there will be people and circumstances around every corner that try to tell you no. The disability you were born with tells you no, your abusive parents tell you no, your pessimistic friends tell you no, your lack of self esteem causes you to say no to yourself, addiction tells you no, and so on.

The people who succeed are those who don’t take no for an answer. They shrug off the pessimism, they choose better friends, they put up boundaries with their family, and they surround themselves with positive people and things.

Conclusion


Success is possible for anyone who is willing to achieve it. There are many who want success, but there is a huge difference between wanting-to and willing-to. You have to be willing…

The other thing to remember is that your outlook and the way you define success, opportunity, and work play a large role in determining your outcome.

If you aren’t achieving, the first person you should always look to first is yourself.

This was a guest post by Kevin Geary from Change Your Tree. Kevin is also the author of The Good Parent’s Guide to Teaching Your Children How to Retire Young and Wealthy.

Image by Thomas Hawk.




"


(Via PickTheBrain.)

Thursday, July 16, 2009

10 Endearing Habits of a Geeky Spouse

Wow, this is surprisingly accurate. #5 is my favorite, #1 is my area to work on, I wish #3 was me a bit more, I'll have to practice.


10 Endearing Habits of a Geeky Spouse: "Many of our geek attributes are not, to put it mildly, magnets to the prospective spouses. But some of our traits are endearing to 'others.' Hey -- Even Mr. Spock's dad married a human ...



"



(Via Clippings.)

Wednesday, June 17, 2009

Audrey Mae Halverson

Audrey Mae Halverson: "After a long wait and not unanticipated tardy arrival, our second child wasted no time in bursting onto the scene once labor finally started. The waters were officially broken at 6:55 am this morning, and by 8:10, a surprised father and midwife first saw the baby’s head. Audrey was fully delivered by 8:16, a bit [...]

(Via pipalaleo.)

Friday, May 16, 2008

ThinkGeek

I noticed the WiFi t-shirt ad on sourceforge.net the other day and it looks like ThinkGeek is distributing them. There's a shirt I've wanted for a long time since I saw it on the UK's Channel 4 program The IT Crowd. It reads simply, "I see dumb people." Turns out ThinkGeek has LOTS of other cool shirts too, check it out for a quick laugh. I might have to get Sadie the 'version 2.0' shirt.....

Thursday, April 17, 2008

Wishlists....

Well, my birthday and Christmas have passed but since family and friends have told me repeatedly that I'm hard to shop for I have put together my Amazon wish list. It may sound presumptuous but I really do buy most of the things I want but there are other things that sometimes I just don't get around to it but they would be meaningful and practical gifts. So, here it is.... http://www.amazon.com/gp/registry/wishlist/1MBF5339C89K3

Thursday, March 20, 2008

The Right Tool For The Job


Years ago while working for bebe Stores, Inc., one of my responsibilities was the computer help desk, with primary support for the retail stores. I had been tasked with improving the quality of the IT support for the 200+ retail stores around the United States and Canada. My predecessor had a team of highly capable technicians who did a great job of fixing batch jobs and correcting things behind the scenes but the stores were reticent to even call in with problems because it was a painful experience for them to call in and try to explain their problem and would always receive a highly technical answer.

I came on shortly before the dot com bubble and it was becoming increasingly difficult to recruit and keep qualified individuals so as the staff was at a low, I proposed a business case for relocating the IT support group to Sacramento (from corporate headquarters in San Francisco). The case cited lower wages, greater retention, lower rents, and the ability for the handful of people who would move to buy homes. The plan was well-received and we quickly found property and began hiring.

One of the things that was clear to me was that we didn't require heavily skilled technicians on the front line to be able to relate to and communicate with our retail store personnel. Our systems were consistent through the stores and I had instituted a process for documenting and photographing all aspects of the retail stores and our group had heavily automated many of our common issues so we knew what we were dealing with. We still had a need for technicians but they didn't need to be the first contact. I recruited for individuals who had a customer service or retail background who showed the aptitude to learn. We hired retail store managers, employees, previous customer-service individuals, and, most were passionate about the brand. The result was that we had a team of individuals who really understood the retail environment and delivered exceptional customer service. They in turn were compassionate and patient with the stores and not long after our group became the defacto call center for other types of store issues. Part of it was because we maintained 17 working hour shifts but also because ours were the people the stores wanted to talk to. Soon after we became the official call center and began adding other departments to our ticket system. Other departments included merchandising, loss-prevention, human resources, and facilities.

So, the moral of the story is that before taking on a task it's important to listen to your customer needs, identify your own present capabilities, and then use the right tool for the job.

Monday, March 10, 2008

Wednesday, February 20, 2008

Interview Questions

I came across an article recently in CIO.com with some good interview questions, I thought I'd share them here:
  • How does this position fit into you major life goals?
  • Please tell me about your biggest failure and please don't share with me one of those failures that is really a success. If a candidate hasn't failed (botched project, whatever) and learned, then they probably aren't right for the position I am hiring for.
  • What three things do you require from me to be successful?
  • Give me an example of when you have told your boss, to their face, that they are about to make a stupid decision.

Tuesday, February 12, 2008

Cool Movie Lookup Site


On a completely non-work or technical subject, I came across a cool site that lists details about where various movies were filmed. I was inspired to look into it due to discovering that the classic American Graffiti was filmed in our town Petaluma.

There's a section where you can lookup states/countries and see what's been filmed where. It's not totally comprehensive but it covers a lot of the bigger films.

Tuesday, February 5, 2008

Recent Events

So this week had me in Portland, OR. I had an interview with an organization in the area and made a nice visit of the area with my family. Granted, it rained most of the time (I hear it does that here a lot), but it was great to check it out.

Turns out that they had 60+ qualified applicants and that was initially cut to 16 which was further cut to live committee interviews.  I got the call back after the first day to go to the second and final interview with the COO and that seemed to go well.

Friday, February 1, 2008

5 year MBA Reunion


It was a little over 5 years ago that I completed my MBA along with my 20 classmates in San Francisco State University's inaugural 'accelerated' MBA program. It was a new program, led by Dr. Joe Messina, a friendly but clearly thoughtful and intelligent guy. I applied to the program in mid-2000 while I worked for bebe Stores. I was accepted that Fall and classes began early January 2001. The program was an all-day Saturday cohort style; meaning all students would be in the same courses together at the same time. We had two classes per mini-semester, each nearly 4 hours long. It was a pretty intense way of learning but it was the most logical means of getting all the requisite coursework in a condensed timeframe. We lost a few people along the way, I believe we started with 29 individuals but it went faster than I expected. I learned a lot from the program, made some good friends, and would do it over again.

A couple of months ago I got the e-mail inviting us for a 5 year reunion at the new downtown SFSU space at 835 Market Street. It's a really nice facility with a lot of history. One of my favorite professors, Dr. John Dopp, is now the head of the entire Business Graduate School for SFSU. I really like John and congratulate him on this role. It's a huge amount of work but it has to be rewarding. While there were some fundamental concepts on which John and I didn't see eye to eye, I think we had a mutual respect and understanding of one another's position.

I believe there were 8 of the 21 graduates of the first cohort who showed up and it was really neat to see everyone. Many people are with their same employers though most in different roles. Some people are married and have kids now, or more kids, and everyone looked and seemed well.

Thursday, January 31, 2008

25 Cool Things

I've used about half of these and they are pretty cool. Too bad it's got me thinking about other things now though!

read more | digg story

Sunday, January 27, 2008

Job Search Update

This past week represented a sizable amount of activity on the job search front. It started off with two interviews with very notable academic organizations. Both were for director-level positions. I also had another interview scheduled with a noteworthy online library service although I withdrew from consideration on that one--the scope and size of the position wasn't what I was hoping for although I'd be proud to say they were my employer. The big surprise of the week though was being contacted by a recruiter from a company in the Sierras. It was a long but comprehensive phone interview. The company's business model is interesting and they're rapidly growing. The particular position isn't as high level as what I would consider ideal but on the other hand there are some great technical projects coming up that could be a lot of fun to work on--ones that I know I'd personally enjoy quite a bit.

I ended up withdrawing from one of the searches with higher education--the pay was okay (not enough to live in the town itself, I'd have to live in an adjacent town) but the scope of the position in the near term is smaller than what I'm accustomed to and the area itself is not very attractive to me.

In about a week I'll be heading to Portland, OR for an interview up there with another higher-education organization. It's not as prestigious as the two from this week past but the scope of the position is greater. It looks like they've started to implement some of the technologies I've worked with. Could be interesting... I hope to hear back from the company in the Sierras--I'd like to look at this one a bit more. I like the location, although, ideally I'd like to stay in Petaluma but unfortunately I don't have any good leads on anything in the area yet.

Friday, January 18, 2008

Leaders I Respect and/or Admire

Job-searching has enhanced my large-picture view to look toward companies and individuals I respect and admire, and I view the terms as mutually exclusive. I'm sure I'll be revising this list but here's a start....

John Chambers of Cisco--John Chambers in recent months seems to have had an epiphany and has become more insightful and truly aware of social networking and collaboration. He is one of the least assuming or arrogant leaders who still manages to motivate his troops on many levels. I just watched the video of the interview with the San Jose Mercury News on the official Cisco blog and it only confirms my belief. Chambers, with his accent, comes across as humble but the guy has vision. I really want to see his company demonstrate it with goods and services that reflect that vision. The difficult thing is that Cisco is a huge ship and has a long reputation of being very conservative in product design and highly proprietary so re-directing that ship to get on course with Chambers' vision will be a tough thing. Sometimes I wonder if Chambers wouldn't have more fun with a new company. I respect AND admire John Chambers.

Jack Welch, formerly of GE--Jack Welch while with GE was almost exactly the opposite of what I wanted to emulate as a leader. As a classmate of mine in my MBA program described him, he was a chair-and-whip sort of lion tamer showman. He instituted some pretty ruthless management and business styles. I can't say that they were bad per se because the business was highly successful under his leadership, however I do believe that there is more than one way to get the job done. Since he retired from GE, he and his wife, Suzy, have been answering business questions in the back of Business Week every week. I have to say that it seldom strikes me that this is the same Jack Welch; he actually has glimmers of compassion and is incredibly insightful. Occasionally the 'cut off the bottom feeders' statement comes out but for the most part I really like his advice. While with GE I respected him, now I respect and admire Jack Welch.

Steven Jobs of Apple--Steve Jobs is a mixed bag for me. He is more arrogant than the leaders that I see as ideal (but so are most of them) and his showmanship is almost too over the top for me on the marketing side. I generally prefer someone who is a little more subtle. To his credit though, Jobs knows what he's doing and he's thinking far beyond just Apple. He has changed the way consumers think about cell phones. Wired Magazine did an excellent article on how Jobs and the iPhone are shaking up the cell phone industry. In a couple of years, I assure you that the cell phone industry will have so many cool products and services it will make pre-iPhone days look prehistoric. Even the Apple-haters can't deny that what Jobs did for the cellular industry isn't huge. Jobs is also trying to do similar things in the video (movie and network) arenas. Knowing the little that I do about the industry, it really strikes me as being a mafia-like empire and Jobs is making notable inroads in getting media distributed the way the consumer wants to see and use it. Some have likened him to being the largest advocate for entertainment media for the consumer. That's huge, keep in mind that this industry has a long history and the major studios have long had an alliance that hasn't been broken by many and Jobs has made the biggest inroads as an outsider. While he's first looking out for his own company's interests (and profits), he's the intrepid explorer wielding a machete and is finding the treasure and distributing the prize (although you do have to buy admission to get the prize in the form of iTunes/iPods/AppleTVs). Do you think Amazon would be selling MP3s if it weren't for iTunes? No way, not yet or at least not in the volume it is just out of the gate. I definitely respect the guy, I kind of admire him because he is borders on being too much of a marketer and is a little too full of himself.

Oprah Winfrey of Harpo--Oprah Winfrey embodies the story of someone pulling themselves up by their bootstraps to a level of success that is unrivaled. Winfrey has on many occasions demonstrated that she has a tremendous humanitarian side to her. While I personally don't care much for the daily show, it's really only one of many parts of her self-built empire. Winfrey credits her staff and she loves her audience. She has hundreds of thousands of devotees and has often been considered one of the most influential women in the world. She is compassionate but still has a tremendous business acumen. I don't necessarily appreciate her products but I do respect her for getting to where she has from nothing and I admire her passion.

Jean Luc Picard of Star Trek, Next Generation--Jean Luc Picard is a fictional character, yes, I know. No, I don't go to Star Trek conventions and I'm not about to get into a debate about Kirk v. Picard. What always struck me about Picard was his very collaborative management style. When the tough decisions needed to be made he would pull in his usual top brass and often a subject matter expert. They would discuss the matter as equals and if the obvious choice didn't become clear, Picard would make the decision, explain why, and lead the team cohesively. When you use this style of management, you tend to get greater buy-in to the decision and long-term support in executing a decision or project. It's not natural for everyone and certainly won't work if your thinking is to tell someone to do it and if they question you, you tell them your mind is made up and you're the boss. Picard gave his managers a high degree of autonomy but he held them accountable. This style doesn't work for everyone but it's a style I admire, respect, and try to emulate (sans the outfit and bald head).

This Week's Job Search Update

So this week a couple of new prospects popped up. One is a CIO position to which I applied back in October, the other was one with a prominent California university to which I applied last week. Both are interesting in their own regards and I'm flattered to be considered for both. I'll be doing on-site interviews with the two organizations, one will require plane travel and we'll make a family outing of it because Carrie and Sadie will come along. Carrie will check out the real estate and activities in the area while I'm in 2 days of interviews. Should be a good time for her, 2 days of interviews will be interesting. When I interviewed with UNR I think that was about 14 hours of interviewing from start to finish so this could be even more quite the time!

On top of that, I received a note from a company right next to SF who came across my information so this is another unsolicited inquiry where they found me. We've exchanged pleasantries now and we'll see how the rest goes. Earlier in the week a couple of prospects I was excited about didn't pan out for various reasons but it seems like the week is wrapping up a little more interesting. Now if only we could do something about the stock market.....

Tuesday, January 15, 2008

Successful Companies

So now I've interviewed with a few different organizations and I continue to learn more about them and have noticed some trends....

One is a fairly young company started by an individual who is certainly capable but does not strike me as the most profound individual. I would credit much of the company's success to being in the right place at the right time, and timing is everything (or at least a lot of it). Unfortunately it lacked some of the organizational structure and acumen that would be difficult to instill in a company that has 300 employees and seems to be oblivious to rationale for a logical architecture.

A couple of others were interesting because while they were very very different (industry, size, etc.), they have some common themes. Both have been in business for many years and have had some flat or down times in business recently and are trying to build things back up. In discussions with both though it became apparent to me that neither are truly looking to change things dramatically and that they have a pervasive mentality of maintaining the status quo. When I asked my questions during the interviews (and in an inquisitive tone, not judgmental), the responses and interest in new methods or ways of looking at processes were tepid at best.

So, the search continues and gratefully I'm not pressed to settle for the first thing. I really do want to work with an organization that is progressive, creative, and receptive to new ideas.

Monday, January 14, 2008

State Your Business

I was reading last week's Business Week and I always enjoy Jack & Suzy Welch's advice at the end of the magazine. The question had to do with a startup company and its mission being its competitive advantage but it didn't work out that way. The part I liked, in the response, was toward the end where they give an example of a good mission statement and what makes up one.

Here's my favorite part:

To answer your question, then, here's how we'd suggest you create a new mission for your company, and just as important, a new set of values.

Basically, the mission starts with you, the leader, since you'll be held accountable for it. Yes, listen to everyone with something smart to say about your market and product— especially contrarians and customers. Gather and grok data galore. But then make a choice about how your company will win. Don't mince words! Remember Nike's (NKE) old mission, "Crush Reebok"? That's directionally correct. And Google's (GOOG) mission statement isn't something namby-pamby like "To be the world's best search engine." It's "To organize the world's information and make it universally accessible and useful." That's simultaneously inspirational, achievable, and completely graspable.

With your mission set, more of your team must get involved in establishing values. After all, you are trying to describe the best behaviors of your best employees on their best days with enough clarity to make those behaviors easy to emulate, measure, and reward. Consider some of the best values we've heard: Never lose a superstar. Communicate bad news quickly. Take personal ownership of results, not process. Unlike the usual drivel, those mean something. They compel action.

This is good stuff here, it really sums it up. I think it's a small percentage of companies who really get this but those who do tend to do lots of stuff well.

Read the full story in Business Week.


Go Fish


Why does my profile show me wearing a tie and holding a fish?

The photo was taken around 1995 when I worked for Soundstream Technologies. We had a marketing manager, Mark Spinella, who had a very creative and often unorthodox style for marketing. If memory serves, we used that photo for a newsletter picture for an article I had written.

I've kept the photo around for more than a decade now because it's an excellent reminder to never take myself too seriously. Regardless of your role, it does wonders to sometimes take a step back and laugh at yourself. If you have a function that is often stressful it's even more important. Besides that, if you can't laugh at yourself, I believe you have a tendency to take other people's criticism to heart and it disturbs the creative flow.

If nothing else, it makes for a great icebreaker when you meet a business partner or potential employer who has done a simple Google search on your name...