Saturday, August 25, 2012

In Depth: Sharing with your Mac, iPhone and iPad: the ultimate guide

TechRadar: All latest feeds In Depth: Sharing with your Mac, iPhone and iPad: the ultimate guide

In Depth: Sharing with your Mac, iPhone and iPad: the ultimate guide

Sharing at home: plenty of choice

Not too long ago, people tended to own one computer on which they would store all their data, occasionally moving it around using floppy discs, CDs or USB memory sticks. And although we're only a few years down the line from those times, the concept of stuff living on a single machine now seems very outdated.

As technology has developed rapidly, the ways in which you can transfer, share and send files have become many and varied. The rise of the internet is the biggest factor in allowing this to happen, providing an increasingly fast and easy way to send documents, pictures, music and even movies between devices and around the world.

Faster home broadband connections are at the point where uploading stuff no longer takes hours, and a good 3G connection when you're on the move can be just as effective for sending and receiving files.

Networking computers used to be a real hassle, but with modern operating systems, it has become far easier. AirDrop in OS X 10.7 is perhaps the ultimate expression of simple file sharing, a system that doesn't even require the two Macs sharing files to be on the same wireless or ethernet network.

Sharing media has become simple too, with apps like iMovie and GarageBand allowing direct uploads to popular streaming sites, and iTunes Home Sharing and Match giving you much more flexible access to your media at home or on the move. Read on to find out how sharing data can free you from your desk…

Sharing at home

There are lots of ways to share files at home, and it's easier than you think...

sharing 1

Sharing your data across a home network has been possible for a long time, but it's only in recent years that it has become really simple, at least if you're using Macs. We'll skip past the old-fashioned methods of using USB memory sticks or burned DVDs to move stuff; although these are still possible, they're quite labour intensive.

These days, it's all about being networked, and the most common way to network computers is using Wi-Fi. There's a good chance you're on wireless broadband at home anyway. And even if your computer connects to your modem using an Ethernet cable, you can still share its wireless connection (and even its broadband connection) to other computers over Wi-Fi.

To do this you go into the System Preferences > Sharing tab and switch on Internet Sharing. To share files between computers, you can create a network on one computer from the AirPort menu and then join that network from the other computer. Neither computer has to have an internet connection for this to work, as you can achieve the same thing by connecting the two machines using an Ethernet cable.

On supported models you can even use FireWire Target Disk mode by connecting two Macs using a FireWire cable and booting one while holding the T key. This boots the 'slave Mac' as a hard drive on the host Mac and only supports the dragging and dropping of data from one to the other, so it's a basic but effective way of connecting the two.

To share files on a Mac you need to go into System Preferences > Sharing and make sure the File Sharing service is turned on. This means the computer will appear in the sidebar of other Macs on your network and broadcasts itself as an available device.

Also in this window you'll find a list of shared folders you can edit and add to. By default, each user's Public Folder is shared and when someone connects to it over a network they'll see its contents as well as being able to drop items into the Drop Box folder. They can't see the contents of the Drop Box, so it's a secure way for people to transfer stuff to you without altering the contents of the folder afterwards.

For each shared folder you'll also see a list of users, and what their access permissions are for that folder. By default, you have ownership of folders inside your Home directory but you can choose to assign other users from your Address Book with specific access, setting them up a password. So if you wanted a friend to be able to access and edit a certain folder on your Mac, this would be how to do it.

Under the Options menu in the File Sharing section you also have the option to turn on file sharing over FTP in addition to the default AFP protocol. If you activate the third option, SMB, you can share files and folders with Windows PCs on a network. Windows uses different file sharing protocols to the Mac, so switching on SMB should ensure that your Mac communicates with any connected PCs and broadcasts itself properly to them.

If you're running a mixed network and need to move files between Macs and PCs, turning on SMB sharing is a must. You may also find that you need to go into your AirPort preferences and find the WINS section, then add your Mac to a Windows workgroup, which will probably be called MSHOME or WORKGROUP. You can find this by going to My Computer > Properties > Computer Name on the PC. It might take a little work, but it should get you sharing between platforms.

airdrop

Dragging and dropping files and folders between Macs is also possible using AirDrop if you're running OS X 10.7 on both machines. This uses 'invisible' networking with no setup to discover other AirDrop capable Macs in range and make them visible to you in the Finder sidebar. Drag and drop files to a user's picture to share them.

Oddly though, Apple only enables AirDrop on specific, newer Mac models. This is because it uses special features of certain wireless chips, and can work between Macs even if they aren't connected to a network.

As annoying as this is, if yours is not supported, there is a workaround as long as you're running 10.7. Open the Terminal application and type: defaults write com.apple. NetworkBrowser BrowseAllInterfaces 1.

Then quit Terminal and log out and back in again. You should now see AirDrop in your 'Go…' menu. The difference is that it will only work when both Macs are on the same network.

If you have an Apple TV you can stream your iTunes library to it to view on your TV. Third-party apps such as StreamToMe and Air Video can stream from your Mac to an iPad with live video conversion, so there's no need for an Apple TV.

iTunes

Using the iTunes File Sharing section, you can share media between your Mac and your iPad outside of Apple's syncing system by dragging and dropping movies, photos and other things directly to an app. You can copy movies that are not in iTunes-friendly formats directly to an iPad. You can drop AVI movies and various others without having to convert them to M4V or MP4 format first. Various iPad apps can do this, including VLC, AVPlayer HD, CineXPlayer, Movie Player and GoodPlayer.

How to set up file sharing at home

1. Turn on sharing

share step 1

Go into the Sharing section of System Preferences. Locate the File Sharing option in the list of services and click its tick box to make sure it's switched on. You can give the computer a unique name in the box at the top - this is what will be broadcast across your network.

2. Add extra folders

share step 2

Click on the plus icon underneath the list of shared folders and you can choose any folder that you own to share with other users. By default your Public Folder is shared and users will be able to place things in the Drop Box. To create more shared folders, add them here.

3. Set a password

share step 3

In the list of users to the right, click the plus icon to add a new user. If you select an Address Book entry you can set a password for that user and create an account on the local machine for them. With this information they'll be able to access your shared folders.

Sharing with iTunes

As the centre of your digital hub, iTunes lets you share in different ways...

iTunes file share

Apple's iTunes has come a long way since its early days as a simple jukebox. Now it lets you purchase, play and share all your music and movies in a multitude of different ways. It's grown to support all of Apple's iOS devices as well as integrating with iCloud, adding internet storage to its list of capabilities.

If you have an iPad you can connect it to your Mac using a USB cable. Then in iTunes, go to the device and find its Apps tab. Scroll down and you'll see a File Sharing section where various apps are displayed; these are the apps that can swap data with your Mac. It's possible to drag and drop items out of the list to your Mac, or into the list to copy them to your iPad.

If you're running iOS 5, this whole process also works wirelessly if you have enabled Wi-Fi sync in iTunes. At a basic level, iTunes stores all its data inside a single folder on your hard drive, which by default, is located inside your Home directory in the folder Music/iTunes.

Inside this folder it keeps everything, from music and movies to books and mobile apps, as well as your master library file, artwork and backups of your iOS devices. It's important to activate iTunes' option to copy all music to this root folder, so it's not scattered randomly around your hard drive (from previous occasions when you may have dragged and dropped music into iTunes). You can find this in iTunes' Preferences > Advanced section.

It is possible to share an iTunes library by moving it from this directory to an external or networked hard drive so that it can be accessed from different Macs. After copying the whole iTunes folder, go into the Advanced preferences again. In the iTunes Media Folder location box, click to navigate to the folder's new location, which can be over a network as well as on a local hard drive.

On other Macs on the network, hold down the Option key while starting iTunes and from the chooser, select Choose iTunes Library, then navigate to it. You only have to do this the first time you want to use the shared library.

It's possible to share and stream media across your home Macs even without physically moving iTunes' library, using Home Sharing. This feature can be switched on in iTunes' Advanced menu and you'll be prompted to enter your Apple ID. After this, iTunes will broadcast itself to other copies of iTunes on the same network.

If you sign in on those Macs using the same Apple ID, you'll be able not only to play music and videos from the library, but drag and drop them to that Mac's library as well. The ability to physically copy files rather than just streaming means you can sync the files to different iOS devices. The fact that you have to use a single Apple ID for Home Sharing means that piracy is not really possible, but within the confines of a single house, your music and movie collections can be used more flexibly.

If you don't want to use Home Sharing, iTunes has a simpler sharing service, in the Preferences > Sharing section. Activate this and you can share either the whole library or selected playlists locally, with optional password protection. An Apple ID sign-in isn't required, but this service only allows streaming, not physical copying.

Go into iTunes' Advanced menu and you can choose to turn on Photo Sharing from iPhoto to your Apple TV using Home Sharing, and also share any videos that are present in your iPhoto library. If you activate Photo Library sharing from iPhoto, it shares to other copies of iPhoto on the local network.

Control your syncs

share photos

As we've mentioned, it's possible to move data between Macs and iPads via the traditional USB cable approach, or wirelessly if you're running iOS 5. Some people still like to use Apple's syncing system, which automatically synchronises music, movies, apps and other media when the two are connected. You can control what syncs by going to the device in iTunes and selecting what to include.

One of the benefits of syncing like this is that iTunes can choose music for you and transfer it. Others prefer to manually manage data since it offers rather more control, letting you drag and drop from iTunes to the iPad. Select the device in iTunes while it's connected, go to the Summary tab and scroll to the bottom. Activate manual management of music and videos - if you're using Apple's iTunes Match service, you'll only be able to manually deal with videos because your music is delivered from the cloud.

Since iOS devices have lower storage capacities than Macs, syncing whole libraries doesn't make much sense if your music and movie collections are large. In these cases, either choose to sync specific playlists, or use manual management to keep control of how much stuff is being fired over so as not to fill up your iPad.

There's also an option in iTunes' Summary tab to compress media prior to transfer. 'Convert higher bit rate songs' will shrink larger file sizes prior to copying, and 'Prefer standard definition videos' will transfer a lower resolution copy where available, both of which will use less space on the iPad.

How to turn on iTunes Sharing

1. Open the Preferences

iTunes 1

In iTunes, go to the Preferences section and locate the Sharing tab. Click to turn on sharing and select either the whole library or specific playlists within it. You can also set up a password: those who know it can stream music across the network to their copies of iTunes.

2. Turn on Home Sharing

iTunes 2

Go to the Advanced menu in iTunes and choose to Turn On Home Sharing. You'll need your Apple ID and password. With Home Sharing activated on another Mac on the local network, a user will be able to drag and drop music and movies from your library to theirs.

3. Move the library folder

itunes 3

Go to your Home directory and find the Music > iTunes folder. If you have set iTunes to always copy new music into the library folder, this will contain all your music as well as the master library file. By copying this folder to an external drive, you can free up disk space.

Sharing with other people

Sharing with others

When you need to share your files and folders with other people...

GarageBand Share

The internet has revolutionised the way we communicate and consume and share information with each other. The rise of social networking sites like Facebook and Twitter as well as the prevalence of fast internet connections means it's now more convenient than ever to share things electronically.

At its simplest, this can mean emailing things to people. Apple's Mail is great with attachments, and you can drag and drop documents into a new message to attach them. In the case of pictures, there's an option at the bottom-right corner of the message window to resize them prior to sending, which works beautifully. Movies can be dropped in as attachments too, and there's even a Photo Browser window that's able to access your iPhoto albums and even your Facebook albums online, if you have enabled this in iPhoto.

compress

Of course it's also possible to send zipped archives, Microsoft Office and other types of documents. Mail generally encodes files properly, so it's rare to have that one of your contacts find they can't open a file you've sent them. The only thing to watch out for is message sizes: movies or large pictures can easily be over 10MB in size, and most ISPs have a message size limit of between 10 and 20MB. Any bigger than this and the mail may get rejected, so split files over several mails or use a file-hosting service such as Sendspace or Dropbox.

After upload you get a link to send to someone, and Sendspace has a downloadable desktop application to help you manage your transfers. Dropbox is even better since it has iOS client apps, so you can upload, download and manage files across all your devices as well as sharing them with others. It's a particularly elegant way to manage data both for yourself and for sharing across the internet with others.

There are other ways to send links and files to people using just your Mac. iChat is capable of sending files between two users if you simply drag and drop a file into a conversation. Other IM clients like Adium can do the same. Some offer encryption, and it makes sense to zip large groups of files together to minimise upload times, either using OS X's built-in compression tools (right click and choose 'Compress…') or a third-party app like Dropstuff, SimplyRAR or BetterZip.

Photo sharing is one of the most popular kinds of sharing, and iPhoto can share your photos across your local network and also to the internet, from the Share menu. You can send pictures straight to a MobileMe, Flickr or Facebook gallery, complete with metadata and other tags, straight from iPhoto.

If you're running OS X 10.7, you can sign in to iCloud and activate Photo Stream, which pushes all new pictures into the cloud. Your master collection is maintained on your Mac, but all pictures imported to iPhoto or Aperture will be viewable wirelessly on your iOS devices running iOS 5. Snaps you take on your iPhone or iPad will be viewable and downloadable in iPhoto on your Mac.

However, you're the only one with access to these. To create galleries to share with others you need to use the Flickr or Facebook options in iPhoto. There are a number of iOS photo-sharing apps such as Instagram, Camera Plus, Photoshop for iOS and iPhoto for iOS, all of which allow you to upload photos and albums directly to sites like Flickr, Facebook, Tumblr and Twitter.

But it's not only photos that get shared: video sharing is huge now as well, and iMovie lets you compress and upload your productions directly to YouTube, Facebook and Vimeo from your Mac. Pro-video apps such as Adobe Premiere and Apple's Final Cut Pro X also have amongst their many export options the choice to send movies to these sites, with more control than you get in consumer apps.

iMovie upload

Obviously these are popular sites, which are advanced enough to handle high-definition content and process it in a reasonable time. You can share movies to these sites from iOS apps such as iMovie and Avid Studio as well, though you really need to be on a wireless connection due to the size of the file transfer involved.

SoundCloud is the go-to site for sharing your music tracks these days, with direct upload support built into many iOS apps and desktop music-creation packages like Cubase (though not yet available with GarageBand or Logic). Of course, you can just export an audio file then upload it to SoundCloud through a browser: it just takes a couple more steps.

SoundCloud is great because its audio players are supported on pretty much every platform, including iOS. It also allows the recording of audio straight into the site, from your Mac or from an iOS device.

iCloud is a great service but it is currently better for sharing your own documents across your own devices than for sharing with the world.

A more open-source alternative is to use Google Docs, a browser-based service that lets you create online documents and spreadsheets that others can access and edit with your permission.

Dropbox is another great solution for sharing documents online, though it allows upload and download of files, not actual online creation and editing, like Google Docs.

Sharing on the go

Even when you're on the road you can still share your stuff...

dropbox

When you're away from home with a laptop, you can still access all of your Mac's sharing capabilities with a network connection. In fact you don't even need a Wi-Fi or Ethernet connection if you have an iPhone or 3G iPad.

With iOS 5 and the relevant bolt-on enabled with your cellular provider, you can use the Personal Hotspot feature built in to iOS to share the cellular connection to any compatible device including a laptop.

On your iPad 3G or iPhone 4 or later, go into the Settings > General > Network section and tap to turn on the Personal Hotspot feature. You're then able to create a mini wireless network over Wi-Fi and USB, and even over Bluetooth. On the device you can create a name for the network and set up a password, then it should appear as an available network on your laptop.

You can also use this to share your iPhone's connection with your Wi-Fi-only iPad. In other situations you may only have your iPad or iPhone with you, accessing either a 3G or wireless connection. In these cases you're still able to share a surprising amount of stuff from the device.

At a basic level, the Photos app allows you to select pictures to share over email or in a message, and you can do this with videos as well. Photos, movies and other documents can be copied and pasted into emails and iMessages. As long as they're relatively small (say under 20MB) they'll send even over 3G.

Apple doesn't allow much file management on iOS, but with the addition of a third-party app or two you can get better control over managing data. Downloads and Filer come in free 'lite' and paid-for versions, and are able to provide a basic file browser interface for managing files.

They also allow file sharing with your Mac both through iTunes and the provision of a web sharing service, where you can access the iPad or iPhone from your Mac's browser to transfer files. They allow you to download files from websites, copy them from Mail attachments and manage them centrally.

Filer allows connection to Dropbox, iDisk and WebDAV servers to upload and download files, and Downloads also has a very useful feature set for working with and opening all kinds of documents. Dropbox is a more complete solution because it works across your Mac and iOS devices, and allows comprehensive web-based sharing. It also has features such as the ability to control the quality of uploaded pictures and videos, so you can choose between better quality and faster uploads.

Google Docs is a great way to create, store and share documents from any mobile device, and it has a special mobile interface that works well on iOS. Other good mobile apps for sharing documents on the go include QuickOffice Pro HD, Documents To Go and Smart Office 2, with support for many sharing services including Box.net, iDisk and SugarSync amongst others.

Another thing that people want to do while they're out and about is listen to their music. But music collections are so big these days that few of them would fit on an iPad or iPhone, so we have to choose what to load up.

Or at least we did before iTunes Match came along. This £25-per-year service from Apple gives you access to your entire music library wirelessly wherever you are (with a few caveats). It works by analysing your music library in iTunes on your Mac then uploading the information to Apple's servers. It matches every song that has a copy in the iTunes Store and since it has the world's biggest digital store, most of your music will be on there. Anything that's not available can be uploaded from your hard drive, which takes a little time but only needs doing once.

On your iPad or iPhone you can turn on iTunes Match and instead of seeing the music on the device, you get access to your whole library in the cloud. Playlists are maintained and your Mac remains the master library, so any changes you make there are reflected across all your devices, including the purchase or addition of new content. So whenever you have a wireless connection you can play your music library on any of your devices, choosing from thousands of tracks.

It doesn't actually stream to your iPad - it downloads a track, but these can be deleted at any time and a master copy remains in the cloud. The best bit is that even if your original music tracks were low quality, the cloud versions are 256kbps, high-quality versions.

If you don't have iTunes Match you can still stream music using an alternative app like Spotify or Last.fm - the Last.fm-powered iPad client is called On Air. These let you set up playlists and access them over the air, though don't provide access to your music library. There is a charge for some aspects of the service like physical downloading of tracks in Spotify.

There are a number of other interesting mobile sharing apps like Bump, which lets you share contact information with people nearby, Foursquare which lets you share your location with other users and also Apple's own Find My Friends app, which does the same.

How to set up a Personal Hotspot

1. Turn it on

hotspot 1

On your iPhone 4 or 3G-capable iPad, go to Settings and then the Personal Hotspot section. Tap to turn it on. This will only be available if your carrier plan includes the option to use the hotspot feature. If you don't have it, it can be added for a fee.

2. Connect to the network

hotspot 2

On your laptop, click the AirPort icon and locate the network, which should bear the name of your phone or iPad. Click to join it and enter the wireless password as displayed in the setup screen and you should be sharing the cellular connection.

3. Connect an iPad

hotspot 3

If you have a Wi-Fi-only iPad and want to share an iPhone's connection, use the same technique but connect to the wireless network using the iPad's wireless network selection screen inside Settings. Note, you might go through your data allowance quite quickly.

How to use iTunes Match

1. Set it up

itunes match

In iTunes, make sure you're signed in with your Apple ID and subscribed to the service. Turn on iTunes Match from the Store menu. This can take a few hours, especially if you have a lot of items that need to be uploaded because they can't be matched.

2. Activate on iOS

match 2

On your iPad, go into Settings > Music and turn on iTunes Match. If you have a 3G model you'll also see the option to use a cellular connection for iTunes Match. Show All music can be turned off to only show music downloaded to the device.

3. Play music

match 3

Fire up the Music app and you'll see your playlists and tracks available to play. The cloud icon means the track is stored in the cloud; tap to manually download tracks or playlists. Swipe to delete a track from local storage - iTunes on your Mac maintains the master library file.






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Friday, August 24, 2012

Time management for bosses - TechRadar

Time management for bosses:

Time management for bosses

Business people often feel that there's not enough time in the day to do what they need, or want to. The result is they can feel under pressure throughout their working day, be forced to work late into the evening and at weekends, and become irritated by people who take time away from them.

Time management skills are essential for people to be more productive in their working day, and whilst some of it is down to discipline and good practices, there are also tools and technologies available to help.

Creating a to do list

Firstly, procrastination and focus can be a problem for some people. To-do lists can really help here, and they can be as simple or as complicated as you want them to be. For example, you can group activities into themes, projects, deadlines and different categories. Placing the list in a prominent place in the office or at home can help to keep these things in mind, and it can also act as a visual encouragement to see things crossed off over time.

However, making lists is not always sufficient, and time management experts say that one of the biggest mistakes people make in using to-do lists is they don't set a hard date for completing something, or even for starting it. The consequence is they just get overwhelmed by to-do lists.

Microsoft Outlook, and other productivity suites, have their own task creation tools, but there are also a number of popular web-based applications that can help to prioritise tasks, and assign levels of completion and deadlines to them. One of these is Remember the Milk, which is a free online tool that can be accessed via the desktop, mobile or tablet computer, and can help to manage tasks and to-do lists. With tools like this, you can set it to send reminders by email, SMS or instant message, and the list of tasks can be accessed by phone and lists synchronised with Google Calendar.

Another effective web-based to-do list organiser is Toodledo which works along similar lines. This tool is easy to use and provides several criteria to classify tasks, such as folders, subtasks, due-dates, priorities, tags, contexts, goals, notes, and time estimates. Other web-based tools include Todoist, ccToDo and Task Freak.

One thing worth noting about to-do lists is that it's important not just to move a particular task into tomorrow or next month, but instead, to break down the list and assign each task to a particular date. That way, you can help yourself to complete, or at least begin a task within an achievable timeframe. More importantly, it helps you to beat the problem of procrastination by making the list look less formidable.

Planning and scheduling

When combined with calendaring tools such as Google Calendar or Microsoft Outlook, you can more effectively work through your tasks. But the key thing is to make sure you look at your planner on a daily basis. Whether you use a paper-based or PC-based scheduler, it will only be effective if you check and update it regularly.

As well as knowing how and when to start a task, effective time management is also about knowing when and how to stop a particular task, and move to another.

For some people this means knowing how to finish a meeting or even a conversation in a timely manner. And with more and more ways to communicate, for example instant messaging, social networking, e-mail, voice and video conferencing, and online collaboration, all of these technologies can be useful, but they can also be massive time stealers.

Scheduling software, such as Outlook, can help to put aside time in your diary for a range of activities, not just meetings with people. For example, you could put in a block of time for sorting through paperwork, doing personal tasks that have built up over time, fixing computer-related issues, or reading through a stack of industry magazines. Remember to schedule in some relaxation time as well.

By doing this, you can indicate to people, who use a shared diary with you, that you are otherwise occupied and not to be disturbed, and it also reminds you that these tasks are important, because if they don't get done during office hours, you will be doing them at night or the weekend.



(Via TechRadar: All latest feeds)

Thursday, August 23, 2012

10 Outlook defaults you can customize to work the way YOU want

10 Things 10 Outlook defaults you can customize to work the way YOU want

Takeaway: By changing just a few settings, you can configure Outlook to match your needs and working style.

Perhaps no other Office app lends itself to customization as much as Outlook does. But with all that flexibility often comes confusion and frustration because users don't always know how to help themselves work more efficiently. Changing Outlook's out-of-the-box settings can help you reduce repetitive tasks and help you work a bit more efficiently via the interface. Here are some useful tweaks to make.

Note: This article covers 2007 and 2010; the instructions for 2007 will often be similar for Outlook 2003, but this article doesn't include specific instructions for 2003.

1: Opening folder

When you launch Outlook, it displays Outlook Today view or moves straight to a specified folder. Opening to your preferred folder can eliminate a few clicks and put you right where you want to start your session. To specify which folder Outlook selects when launching, do the following:

  1. Click the File tab and choose Options (under Help). In Outlook 2007, choose Options from the Tools menu, click the Other tab, and skip to step 3.
  2. Choose Advanced in the left pane.
  3. In the Outlook Start And Exit section, click Browse. In Outlook 2007, click the Advanced Options button in the General section and click Browse.
  4. In the resulting dialog, select the folder you want as the default. Figure A shows a secondary Inbox selected, but your view will be unique to your system.
  5. Click OK. Figure B shows the new setting.
  6. Click OK again.

Figure A

Select the folder you want Outlook to select when launched.

Figure B

Check the setting here.

The next time you launch Outlook, it will open to the window specified in step 4. Your default window can be your Inbox or the Calendar, Tasks, or Contacts window. If you create a custom Inbox, you can specify it (as shown in Figure A). The default window can be almost any Outlook folder.

2: Custom address book

If you save addresses in a custom address book, making Outlook default to that address book will allow you to access your contacts with just a few clicks. To make a custom address book the default, do the following:

  1. On the Home tab, click Address Book in the Find group. In Outlook 2007, click the Address Book icon on the Standard toolbar or press [Ctrl]+[Shift]+B.
  2. From the Tools menu, choose Options. The default setting is Start With Global Address List (GAL). If yours is different, someone has already changed it. If you're on Exchange, the GAL is usually members of your organization. This list won't contain the contacts you add yourself. Your contacts are personal to you and are in the Contacts list.
  3. If you want Outlook to default to your contacts, click the Start With Contact Folders option. Or click Custom to make a custom address book the default and set the order of reference using the arrow icons to the right.
  4. To set the actual default address book, select the appropriate book from the When Opening The Address Book, Show This Address List First drop-down (Figure C). In Outlook 2007, it's the When Sending Mail… option.
  5. Click OK.

Figure C

Figure C

You can control which address book Outlook uses as the default.

3: Message format

Most users know that they can send email in different formats:

  • Plain Text uses text characters with no formatting, so it's compatible with all email clients.
  • HTML applies HTML formatting. Most clients can handle HTML, but they don't always render the HTML coding by default.
  • Rich Text allows simple text formatting that's specific to Outlook.

Mobile technologies are quickly displacing this setup, but for now, many users still prefer Plain Text because it's less trouble — many lists and Web clients don't allow anything else. You can set this default, as follows:

  1. Click the File tab and choose Options under Help. In Outlook 2007, choose Options from the Tools menu, click the Mail Format tab, and skip to step 3.
  2. Choose Mail in the left pane.
  3. In the Compose Messages section, choose Plain Text from the Compose Messages In This Format drop-down, shown in Figure D.
  4. Click OK.

Figure D

You can set the default message format.

You may want to let the default setting handle most of your messages, but you can easily change the default for individual messages. In the message window, click the Format Text tab and choose the appropriate format in the Format group.

4: Appointment interval

Calendar view defaults to 30-minute intervals. If you maintain a different schedule, you might want to change the default interval as follows:

  1. Right-click the timebar in the day or one of the week views.
  2. Choose one of the intervals shown in Figure E.

Figure E

This shortcut is the easiest way to reset the default interval.

5: Appointment reminder

Outlook reminds you 15 minutes before a scheduled appointment. If you often change the reminder time when you create appointments, change that default reminder to better suit the way you work, as follows:

  1. Click the File tab and choose Options under Help. In Outlook 2007, choose Options from the Tools menu, click the Preferences tab (if necessary), and skip to step 3.
  2. Choose Calendar in the left pane.
  3. In the Calendar Options section, choose the appropriate reminder time from the Default Reminders drop-down, shown in Figure F.
  4. Click OK.

Figure F

Don't work around the default — set a reminder time that best reflects your scheduling needs.

You're not limited to the listed times, either. For instance, if you want a three-minute reminder, enter "3 minutes."

6: Name order

When you click To in the message window to access the default address book, Outlook displays contact names in First Name, Last Name order. If you have a long list, you might prefer to see contacts alphabetized by last name first. To make this change, do the following:

  1. Click the File tab. In Outlook 2007, choose Account Settings from the Tools menu and skip to step 3.
  2. In the resulting window, choose Account Settings from the Account Settings drop-down.
  3. Click the Address Books tab.
  4. Choose the appropriate account (probably Outlook Address Book) and click Change (just above the list of accounts).
  5. In the resulting dialog box, click the File As (Smith, John) option in the Show Names By option, shown in Figure G.
  6. Click Close twice.
  7. Exit Outlook and reopen it. Outlook won't recognize this change until you do.

Figure G

Display contacts by last name first.

7: Reading pane

The quickest way to see more message text in the Reading Pane is to display less data about the message in the header section. To reduce this section to a single line, do the following:

  1. In the Mail window, click the View tab.
  2. From the Change View drop-down, choose Single, as shown in Figure H.

Figure H

Reduce the header information to a single line to free up space in the Reading Pane.

Outlook 2007 users have a very different route:

  1. With the Reading Pane open, choose Current View from the View menu. Then, choose Customize Current View.
  2. Click the Other Settings button.
  3. In the Other Options section, uncheck the Use Compact Layout option.
  4. Check the Always Use Single-Line Layout option.
  5. Click OK twice.

8: Work week

The default work week displays only five days — Monday through Friday. If you work a nontraditional week, you can change this default to display the days you need, as follows:

  1. Click the File tab and choose Options under Help. In Outlook 2007, choose Options from the Tools menu, click Calendar Options in the Calendar section, and skip to step 3.
  2. Choose Calendar in the left pane.
  3. In the Work Time section, check the days you want to include in your work week. You can include only a few or all seven. Figure I shows a work week that includes Monday through Saturday.
  4. From the First Day Of Week drop-down, choose the day that represents the first day of your work week.
  5. Click OK.

Figure I

Your calendar will accommodate your work week schedule.

9: Download interval

Outlook downloads mail at regular intervals, but you can disable that feature or change the default interval. Do so as follows:

  1. Click the Send/Receive tab. In Outlook 2007, choose Options from the Tools menu, click the Mail Setup tab, click Send/Receive in the Send/Receive section, and skip to step 3.
  2. Click the Send/Receive Groups drop-down in the Send & Receive group and choose Define Send/Receive Groups.
  3. Enter the interval in minutes to the right of the checked Schedule An Automatic Send/Receive Every option to change the interval. You can also uncheck the option to disable the feature and download your mail manually.
  4. Click Close.

10: Months in To-Do

Many of us schedule events well beyond the current month, but the To-Do Bar displays only the current month. With just a few clicks you can display the current and future months, as follows:

  1. Click the View tab. In Outlook 2007, Choose To-Do Bar from the View menu.
  2. Choose Options from the To-Do Bar drop-down in the Layout group. In Outlook 2007, choose Options.
  3. In the Show Date Navigator section, enter the number of months (up to 9) to display in the Number Of Month Rows option, as shown in Figure J. (Enter 0 to display no months.)
  4. Click OK.

Figure J

Entering 3 will display the current and next two months in the To-Do bar.

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Wednesday, August 22, 2012

How to share files via e-mail in OS X

Cnet How to share files via e-mail in OS X

One common method of sharing files is to e-mail them as attachments. This can be done in OS X Mail by clicking the Attach toolbar button (or by pressing Shift-Command-A) in a new message and then selecting the files to attach. However, as OS X has developed, Apple has added options that have made this far more convenient, though each has its benefits and drawbacks.

Drag and drop
There is a basic drag-and-drop attachment-handling option, where you can select a file or group of files in the Finder and drag them to an e-mail message you are composing. This option has the benefit that you can quickly attach a number of files or those from different locations. You can also place attachments in-line (in the body of a message) for recipient e-mail clients that support this. The problem with drag-and-drop is it requires that your e-mail message be open, which sometimes is not the case.

Services
An alternative that Apple has developed is to allow you to quickly send a file or selection of files by using the system's services, which are communications routines between programs where one can pass information to another (for instance, being able to pass selected text in TextEdit to a separate Summarize program without needing to program this connection into the TextEdit application itself). While useful, these services may be off by default and are also lumped in with other obscure service options in the relatively tucked-away Services menu that is in the system contextual menu or the Application menu. To enable these services, go to the Keyboard system preferences and choose the Keyboard Shortcuts tab. Then select the Services category and scroll down to the Files and Folders section where you can check the options for "Email - Attach Item" and "Email - Attach To Current" (the difference being the latter option appends attached files to the current e-mail message).

If these services are missing, you can create them using Apple's Automator application. To do so, first open Automator and select Service as the type of work flow to make. Then set the service to receive "files or folders" in "any application" using the conditions menus at the top of the work flow, followed by selecting the Mail options in the work flow library. In here, locate the "Add Attachments to Front Message" action and drag it to the work flow field, and then save this work flow as "Email - Attach to Current" or something similar. Next, do the same setup but this time drag the "New Mail Message" action (leave its options blank) and save it as "Email - Attach Item."

While a touch obscured, one major benefit to using these services is you can assign a custom keyboard shortcut to them, which can make attaching files in the Finder far easier. Not only can you create a new message with a selected file as an attachment, but you can then continue browsing the Finder to select files and append them to the current message with a quick keystroke, instead of needing to drag each file to the message or always use the message's "Attach" button.

Mountain Lion's Share menu
In OS X Mountain Lion, Apple has kept the Services options, but has added a new share menu (which is a button with a little curved arrow icon) for systemwide access to e-mail and social-networking services like Twitter and Facebook. With respect to e-mail this option does not offer more than the old Services options, but Apple has made it more available not only by placing it in the contextual menu under the more obvious Share"name, but also by adding it to the Finder toolbar and file browsers within various applications, making it easier to quickly append your current file to an e-mail.

While convenient, this option may run into some problems in its current implementation if you use alternative e-mail setups, or if you have tried alternatives and then reverted back to OS X Mail. To make sure your default Mail program is set correctly, open Mail (even if you do not use it), and then go to its Preferences settings. In the General section of the preferences, choose your preferred e-mail program as the default e-mail reader. Even if your preferred program is set, toggle between various options in this menu to have the system change and revert the settings and thereby rewrite the configuration files for this setting.


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Tuesday, August 21, 2012

How Much to Tip (and to Whom)

Get Rich Slowly

Note: This article is a reprint. Several readers have suggested that one way for Get Rich Slowly to retain my voice although I'm no longer a regular contributor is to re-publish old articles like this. This is a keen idea, especially on days like today when the staff writer hasn't turned in his assignment!

Every time I get my hair cut, I'm faced with a dilemma — should I tip the barber or not? I usually get my hair cut in a small-town shop. I tip $2 on a $12 haircut. If I get to hear stories about Vietnam or histrionic political rants, I tip $3, even if I don't agree with the barber's viewpoints. (I tip because I've been entertained.) Sometimes, if I don't have enough cash, I don't leave a anything at all. Are these tips appropriate?

What about when I pick up Chinese takeout? Should I have tipped the guys who delivered our new gas range last fall? What about a hotel bellhop? A parking valet? Out of curiosity, I did some research on tipping practices in the United States. There's actually significant disagreement about how much to tip for even common services.

For example, you know you should tip your waitress. But how much should you leave? Some people claim that 10% is adequate. Others claim that 20% is standard. But I suspect that most of us learned to tip 15%, and to give more for exceptional service. (The wikipedia entry on tipping currently contains the bizarre claim that "18% is generally accepted as a standard tip for good service".) Which amount is correct?

After browsing dozens of pages, I drafted the following guide. The amounts listed are based on averages or on consensus, when possible.

Food Service

Barista
No tip required, though many suggest throwing coins into the tip jar.
Bartender
$1/drink (or 15% of total bill). Pre-tip for better service.
Delivery person (including pizza)
10%, $2 minimum (also, also)
Maitre d'
$5-$25 for special efforts
Takeout
No tip required unless something special is done (also, also)
Waiter
15% for adequate service, 20% for exceptional service. For poor service, leave 10% or less. It's okay to leave nothing for exceptionally poor service, but only if you're sure it's the waiter's fault.

Hotel Staff

Bellman/Porter
$1 to $2 per bag, $5 minimum. (Or, just as many places say $1 bag, $2 minimum.)
Concierge
$5-$20 depending on the service. $20 if he does something exceptional. Nothing for directions.
Housekeeper
$2 to $5 per night, paid daily or as a lump sum at checkout. (Most sites suggest you tip daily.)
Parking Valet
A wide range of opinions. Everyone agrees that you should pay when your car is retrieved. Some say to pay when it's parked, too. Most sites say to tip $2, though some suggest $5.
Room service
$5 minimum (unless gratuity is included in check)

Travel

Bus driver (not mass transit)
$1 to $2, if she handles luggage
Cab driver
10%, $2-$5 minimum
Chauffeur
10-15%
Gas station attendant
Nothing. Or $2-$4. There's no agreement. (I've never seen anyone tip a gas station attendant ever.)
Porter/skycap
$1 per bag. $2 for heavy items, or if porter brings luggage to counter.

Personal service

Barber/Hairstylist
Again, little agreement: 10-15%, 15-20%, etc. One person recommends $5 to each individual who shampoos or blow-dries your hair! (also)
Manicurist
15%
Spa service
15-20%
Masseuse
10-15%
Shoe-shiner
$2 or $3

Other

Building superintendent
Varies —read more.
Coat checker
Most sites recommend $1 per coat, though one said $2 to $5 upon retrieval.
Furniture deliverer
It depends. Most of the time $5-$20. Some recommend simply offering cold drinks. (also)
Grocery store bagger
One site recommended $1-$3, though I've never seen one tipped in my life.
Mover
$10-$25 per person (also)

What about tipping at holidays? Tipping service people with whom you have regular contact can build goodwill. I found these recommendations:

Holiday Tips

  • Babysitter: one week's pay
  • Doorman: bottle of wine or box of chocolates
  • Garbage collector: $15 to $25
  • Gardener: one week's pay
  • Housekeeper: one week's pay
  • Janitor: $15 to $25
  • Mail carrier: $15 to $20 (up to $20 non-cash)
  • Nanny: one week's pay
  • Newspaper delivery person: $15 to $25
  • Parking attendant: $15 to $25
  • Personal trainer: $20 to $50 (tip discreetly)

Some points regarding tipping etiquette:

  • If you use a coupon or gift certificate, calculate your tip based on the total before discount.
  • Tip above the norm if:
    • Service is exceptional,
    • You've been a burden, or
    • You are a regular client.
  • Don't tip if it's not deserved. Poor service should not be rewarded.
  • In some circumstances, if you offer an initial tip — especially a large initial tip — you'll get better service.
  • If you take up a restaurant table for a long time, tip extra.
  • Tip discreetly.
  • When in doubt, tip.

What about public officials? When is a tip a tip, and when is a tip a bribe? Kris and I tipped the judge who married us, but even then we had trouble deciding how much to give him. (We gave him $50.)

I suspect that tipping practices vary widely from region-to-region and, especially based upon the size of the city. As always, do what works for you.

Other articles about tipping:




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