Removing the Emotion from IT: "t work. A supportive, positive email followed by a face to face meeting generally does work. Even if you feel the person emailing you is completely unreasonable, do not EVER react with emotion. It can only hurt you.
In addition to my credo that 'to every thing there is a process', I also realize that time heals all conflict.
Can you even remember the problems that made you angry one year ago?
Are the people who caused the issue still aro"
(Via Life as a Healthcare CIO.)
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